Get in Touch

Contact Us

We're here to help. Reach out to us with any questions about our applications or your account.

Email Support

For general inquiries, billing questions, refund requests, and technical support.

support@farcholabs.com

Phone Support

Available Monday to Friday, 9:00 AM — 6:00 PM (COT, UTC-5).

+57 302 389 3363

Response Time

We aim to respond to all inquiries within 24 hours during business days.

Refund requests: 2 business days

Company Information

FARCHO-LABS

Medellín, Antioquia

Colombia

Billing

All payments are processed by Paddle.com Market Limited, our Merchant of Record.

Applications

DebtKiller, ShineTrack, Momentum, FunnelForge, TT Lossbeater, Job Matcher

For subscription management, cancellations, or billing issues you can also visit the Paddle Customer Portal.