Terms of Service

These terms are an agreement between you and Farcholabs LLC, a Wyoming limited liability company ("Farcholabs", "we", "us"). They cover this website and the software development services we provide. By using the site or accepting a proposal from us, you agree to them.

The site describes our studio and our work, and lets you send us a project brief. Please don't use it to send spam, to probe or disrupt it, or to send anything unlawful.

The text, design and code of the site belong to us. Products shown on it belong to their owners, and each has its own terms. We describe their status as accurately as we can, but the site is provided as is.

Every engagement starts with a written proposal: the scope, the milestones, the price of each one, the schedule and the acceptance criteria. It becomes binding when you accept it in writing or pay its first invoice.

These terms apply to every proposal. Where a proposal says something different, the proposal wins for that engagement.

• Invoices. We invoice through Stripe as the proposal sets out: in advance for a Product Sprint and a retainer, and a deposit plus one invoice per milestone for a build or an AI agent.
• Currency and taxes. Prices are in US dollars and exclude taxes, which you pay where they apply.
• Running costs. Hosting, AI model usage, app store accounts and other third-party services are billed by those providers to you, on your accounts, unless the proposal says otherwise.
• Late payment. If an invoice is unpaid when due, we may pause the work until it is paid, and the schedule moves by the same time.

Refunds and cancellations are covered by our refund policy.

Work outside the proposal's scope gets its own written quote, and starts only once you accept it.

When we deliver a milestone, you review it against its acceptance criteria within the review period the proposal sets and tell us what doesn't meet them. We fix those points at no extra cost. A milestone is accepted when you say so, or when the review period ends without a report.

Once a milestone is paid, we assign to you all rights in the work we created specifically for you in it: code, designs, documents and data models.

We keep what we had before your project and our general tools, libraries and know-how. Where any of that is part of what we deliver, you get a perpetual, royalty-free, non-exclusive licence to use and change it as part of your product. Open-source components stay under their own licences.

We never show your name, logo, product or data publicly without your written permission.

Each of us keeps the other's confidential information confidential and uses it only for the engagement. This doesn't cover information that is public, that the other side already had, or that the law requires us to disclose. A signed non-disclosure agreement between us takes precedence over this section.

We use AI tools to write code, tests and documents. An engineer reviews everything before it reaches you, and we remain responsible for the work as if we had written it by hand. We use AI providers under commercial terms that don't allow them to train their models on what we send, and we only give them what the task needs.

We do the work with reasonable skill and care, and each milestone meets its acceptance criteria when it is accepted. Apart from that, and as far as the law allows, the work is provided as is: we don't guarantee business results, and AI features can make mistakes, which is why they ship with evals and a way to reach a person.

Neither of us is liable to the other for indirect or consequential losses, such as lost profits or data. Each side's total liability under an engagement is limited to what you paid under it in the twelve months before the claim. These limits don't apply to breaches of confidentiality, to fraud, or where the law doesn't allow them.

Either of us can end an engagement by writing to the other. You pay for the work done up to that day, as the refund policy sets out, and we hand over everything you have paid for. The sections on ownership, confidentiality and liability keep applying afterwards.

These terms and every engagement under them are governed by the laws of the State of Wyoming, and its courts decide any dispute we can't settle by talking first.

We may update these terms and will change the date at the top when we do. A proposal you have already accepted keeps the terms that applied when you accepted it.

Questions about these terms: hello@farcholabs.com, or by mail to 1621 Central Ave STE 69017, Cheyenne, WY 82001.